PRIVACY POLICY

Last updated: 13th March 2025

Scotts Plumbing (“we,” “our,” or “us”) is committed to protecting your privacy in accordance with the New Zealand Privacy Act 2020. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website, scottsplumbing.nz, or engage with our services.

1. Information We Collect

We may collect the following types of information:

• Personal Information: When you submit an enquiry through our contact form, we collect details such as your name, email address, phone number, and any other information you provide.
• Usage Data: We may automatically collect certain information about your visit to our website, such as IP addresses, browser type, pages visited, and the date and time of your visit. This helps us improve our website and services.
• Cookies: Our website may use cookies to enhance your browsing experience and remember your preferences. You can manage your cookie settings through your browser.

2. How We Use Your Information

We may use your personal information for the following purposes:

• To Respond to Enquiries: If you contact us via our website, we will use your details to respond to your enquiry.
• To Improve Our Website: Usage data helps us understand how visitors interact with our website and identify areas for improvement.
• For Legal Compliance: We may use your information to comply with legal obligations or respond to lawful requests from authorities.

3. How We Protect Your Information

We take reasonable measures to safeguard your personal information from unauthorised access, misuse, or disclosure. However, no method of electronic storage or transmission over the internet is completely secure.

4. Sharing Your Information

We respect your privacy and will only share your information under the following circumstances:

• With Service Providers: We may share information with trusted third-party providers who assist us in website operations.
• For Legal Reasons: We may disclose your information if required by law or if we believe such action is necessary to comply with legal obligations, protect our rights, or prevent fraud.

5. Cookies and Tracking Technologies

We may use cookies and similar technologies to improve your browsing experience. You can disable cookies in your browser settings, though this may affect certain website functions.

6. Your Rights and Choices

Under the New Zealand Privacy Act 2020, you have the following rights regarding your personal information:

• Access: You may request a copy of the personal information we hold about you.
• Correction: If you believe the information we hold about you is incorrect, you have the right to request a correction.

To exercise these rights, please contact us at office@scottsplumbing.nz.

7. Links to Other Websites

Our website may contain links to external sites not operated by us. Please note that we are not responsible for the content and privacy practices of these third-party websites.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and we encourage you to review the policy periodically. Updates take effect immediately upon posting.

9. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us at:

Scotts Plumbing
Phone: 021 403 470
Email: office@scottsplumbing.nz
Address: 11 Hinterland Drive, Prebbleton, Canterbury, 7604